ChatCart Pro Documentation
Everything you need to install, configure, and get the most out of ChatCart Pro, the WhatsApp checkout plugin for WooCommerce.
Introduction
ChatCart Pro is a premium WooCommerce plugin that lets your customers complete their purchase entirely through WhatsApp. Instead of going through a traditional checkout form, customers click a "Buy via WhatsApp" button, fill out a lightweight checkout form on your site, and are redirected to WhatsApp with a pre-formatted order summary, ready to send to your number (or the right team member, using number routing).
This approach works especially well for stores that rely on personal selling, custom orders, or operate in markets where WhatsApp is the primary communication channel, particularly Brazil and other Latin American markets.
How It Works
The flow is simple and entirely on-brand for conversational commerce:
- A customer views a product or their cart and clicks the WhatsApp button.
- A lightweight modal or inline form collects the necessary details: name, phone, address (optional), and payment preference.
- ChatCart Pro generates a structured order summary message including product names, quantities, prices, the customer's chosen payment method, and any order notes.
- The customer is redirected to WhatsApp (web or app) with that message pre-populated and your store's number (or a routed number) as the recipient.
- The customer reviews the message and taps Send, and your team receives a clean, complete order via WhatsApp.
Key Features
WhatsApp Checkout
One-click checkout redirect with a fully formatted order message.
Floating Button
Persistent WhatsApp button fixed to the screen corner for general inquiries on any page.
Number Routing
Route orders to different WhatsApp numbers based on product category.
Analytics Dashboard
Track every button click with built-in analytics (no external tools needed).
Additional Highlights
- Works on product pages, the cart page, and as a floating button anywhere on the site.
- Customizable checkout form: show or hide fields (name, phone, address, postcode, notes).
- Multiple payment method options displayed in the checkout form.
- Automatic Brazilian CEP (postcode) lookup via ViaCEP API.
- Fully compatible with HPOS (High-Performance Order Storage).
- Compatible with Polylang and WPML for multilingual stores.
- Clean, translatable codebase with a full .pot file included.
Requirements
Before installing ChatCart Pro, make sure your hosting environment meets the following minimum requirements.
| Requirement | Minimum | Recommended |
|---|---|---|
| WordPress | 6.2 | 6.4+ |
| WooCommerce | 5.0 | 8.0+ |
| PHP | 7.4 | 8.2+ |
| MySQL | 5.6 | 8.0+ |
| WhatsApp Account | Any | WhatsApp Business |
No WhatsApp API required
ChatCart Pro uses the standard WhatsApp deep link (https://wa.me/), with no API keys, no Business API subscription, and no third-party services required. It works with a regular WhatsApp number or a WhatsApp Business account.
Installation
ChatCart Pro is distributed as a standard WordPress plugin ZIP file. Follow these steps to install and activate it on your store.
Step 1: Download the plugin
After purchasing ChatCart Pro, download the plugin ZIP file from your account at veloryntech.com/go. The file will be named something like chatcart-pro.zip.
Step 2: Navigate to Add Plugin
In your WordPress admin, go to Plugins → Add New Plugin, then click the Upload Plugin button at the top of the page.
Step 3: Upload the ZIP file
Click Choose File, select the chatcart-pro.zip file you downloaded, then click Install Now.
Step 4: Activate the plugin
Once WordPress finishes uploading and installing the files, click the Activate Plugin button. ChatCart Pro is now active on your site.
Step 5: Confirm activation
You should now see ChatCart Pro listed in your Plugins screen with a status of "Active." You will notice a new ChatCart Pro item in the WordPress admin sidebar. Once you activate your license key (in ChatCart Pro → General → License), a second item, CCP Analytics, will also appear.
First Setup
After activating the plugin, take a few minutes to complete the initial setup:
- Go to ChatCart Pro → Settings in your WordPress admin sidebar.
- Activate your license: In the General tab, find the License card, paste the purchase code you received by email after subscribing, and click Activate. Your license must be active for all premium features (Checkout Fields, Payment Methods, Floating Button, Number Routing) to work.
- On the General tab, enter your WhatsApp number in international format (e.g., 12125551234 for a US number). This is the number that customers will message when they complete a purchase.
- Customize the button text and select which pages the button should appear on.
- Under the Fields tab, decide which checkout form fields to show or hide. At a minimum, Name and Phone are recommended.
- Under Payment, add your accepted payment methods so customers can select one during checkout.
- Save your settings, then visit a product page on your store's front end to confirm the button is visible and working correctly.
Purchased from the WooCommerce Marketplace?
Skip the license step — all features are already unlocked automatically. The license card does not appear in the WooCommerce Marketplace version of the plugin.
Quick test
After setup, open a product page on your store and click the WhatsApp button. A checkout form should appear. Fill it in and submit. You should be redirected to WhatsApp with a pre-filled message. If that works, you're all set.